http://ijk.com.au/branch/ijk/warranty.php
Manufacturer Warranty on Faulty Items:
Some parts are covered by direct to Manufacturer warranty and so support/warranty is usually done directly to Manufacturer.
(note: sometimes we can help you getting this done if going direct is an issue to you, but usually you will need to pay for freight/handling charges.)
See below for some contact details.
However if the product is DOA please contact us (by email or phone) asap (best within 7 days) so can verify with you if something equally suitable can be done here.
The list below is not extensive and is just for a reference guide. Either check inside your product for warranty information or email support@ijk.com.au.
- Monitors/LCDs: Typically 3 years.
- Printers/Scanners etc: Typically 1 year
- Consumer Electronics (Digital cameras, DVD Players, etc): Typically 1 year
- Notebooks/PDA etc: Typically 1 - 2 years
- Sony Products (besides Monitors): Typically 1-2 years
- All Network products (Netgear/Dlink/Netcomm/Billion/Tplink etc): Typically 1-2 years. All contact must be direct through manufacturer first , even if DOA.
- All/most UPS manufacturers work in a similar way to Networking products above.
- Intel Products: Typically 3 years
- Memory Manufacturers: Some brands have extended warranty. 1 year back to IJK. Typically Lifetime to manufacturer.
- Refurbished Products:Typically refurbished items have 1 month warrantee, unless otherwise indicated.
| Manufacturer |
Phone Number |
Website |
| Acer |
1300 365 100 |
support.acer.com.au |
| AOC |
1300 303 751 |
www.aocmonitor-anz.com |
| Asus |
1300 278 788 |
www.asus.com.au |
| BenQ |
1300 130 336 |
www.benq.com.au |
| Billion |
(08) 8132 6868 |
www.billion.com.au |
| Brother |
(02) 8875 6000 |
www.brother.com.au |
| Canon |
13 13 83 |
www.canon.com.au |
| CMV |
1300 731 633 |
|
| Compaq |
1300 363 669 |
www.compaq.com.au |
| Direction |
(02) 9698 8283 |
|
| D-Link |
1300 766 868 |
www.dlink.com.au |
| Dynalink |
(02) 9424 2059 |
http://www.dynalink.com.au |
| Eaton |
1300 303 059 |
www.eaton.com/EatonCom/index.htm |
| Epson |
1300 361 054 |
www.epson.com.au |
| Fujitsu |
1300 364 484 |
www.fujitsu.com/au |
| HP |
13 10 47 |
www.hp.com.au |
| Intel |
1800 649 931 |
support.intel.com |
| iomega |
(02) 8223 9140 |
www.iomega.com.au |
| Lexmark |
1300 362 192 |
www.lexmark.com.au |
| LG |
1800 643 156 |
www.lge.com.au |
| Linksys |
1800 605 731 |
www.linksys.com.au |
| Logitech |
1800 025 544 |
http://www.logitech.com/index.cfm/AU/EN |
| Maxtor |
|
www.maxtor.com |
| Microsoft |
13 20 58 |
www.microsoft.com.au |
| Mitsubishi |
1300 651 808 |
www.mitsubishi-electric.com.au |
| Netcomm |
(02) 9424 2000 |
www.netcomm.cxom.au |
| Netgear |
1300 361 254 |
www.netgear.com.au |
| Panasonic |
1800 677 203 |
www.panasonic.com.au |
| Philips |
1300 361 392 |
www.philips.com.au/ |
| Pioneer |
1300 666 383 |
www.pioneeraus.com.au/computer |
| Saitek |
+61 2 9533 3055 |
support@hes.net |
| Samsung |
1300 362 603 |
www.samsung.com.au |
| Seagate |
1800 129 277 |
www.seagate.com |
| Sennheiser |
1800 648 628 |
www.syntec.com.au |
| Sony |
1300 226 429 |
www.sony.com.au |
| Swann |
1300 138 324 |
www.swann.com.au |
| TP Link |
1300 875 465 |
http://www.tplink.com.au/support/Support.asp |
| ViewSonic |
1800 880 818 |
www.viewsonic.com.au |
| Western Digital |
|
support.wdc.com |
| Xerox |
1800 028 962 |
www.fujixerox.com.au | |
