http://ijk.com.au/branch/ijk/warranty.php

Manufacturer Warranty on Faulty Items:

Some parts are covered by direct to Manufacturer warranty and so support/warranty is usually done directly to Manufacturer.
(note: sometimes we can help you getting this done if going direct is an issue to you, but usually you will need to pay for freight/handling charges.)

See below for some contact details.

However if the product is DOA please contact us (by email or phone) asap (best within 7 days) so can verify with you if something equally suitable can be done here.
The list below is not extensive and is just for a reference guide. Either check inside your product for warranty information or email support@ijk.com.au.

• Monitors/LCDs: Typically 3 years.
• Printers/Scanners etc: Typically 1 year
• Consumer Electronics (Digital cameras, DVD Players, etc): Typically 1 year
• Notebooks/PDA etc: Typically 1 - 2 years
• Sony Products (besides Monitors): Typically 1-2 years
• All Network products (Netgear/Dlink/Netcomm/Billion/Tplink etc): Typically 1-2 years. All contact must be direct through manufacturer first , even if DOA.
• All/most UPS manufacturers work in a similar way to Networking products above.
• Intel Products: Typically 3 years
• Memory Manufacturers: Some brands have extended warranty. 1 year back to IJK. Typically Lifetime to manufacturer.
• Refurbished Products:Typically refurbished items have 1 month warrantee, unless otherwise indicated.

Manufacturer	Phone Number	Website
Acer	1300 365 100	support.acer.com.au
AOC	1300 303 751	www.aocmonitor-anz.com
Asus	1300 278 788	www.asus.com.au
BenQ	1300 130 336	www.benq.com.au
Billion	(08) 8132 6868	www.billion.com.au
Brother	(02) 8875 6000	www.brother.com.au
Canon	13 13 83	www.canon.com.au
CMV	1300 731 633
Compaq	1300 363 669	www.compaq.com.au
Direction	(02) 9698 8283
D-Link	1300 766 868	www.dlink.com.au
Dynalink	(02) 9424 2059	http://www.dynalink.com.au
Eaton	1300 303 059	www.eaton.com/EatonCom/index.htm
Epson	1300 361 054	www.epson.com.au
Fujitsu	1300 364 484	www.fujitsu.com/au
HP	13 10 47	www.hp.com.au
Intel	1800 649 931	support.intel.com
iomega	(02) 8223 9140	www.iomega.com.au
Lexmark	1300 362 192	www.lexmark.com.au
LG	1800 643 156	www.lge.com.au
Linksys	1800 605 731	www.linksys.com.au
Logitech	1800 025 544	http://www.logitech.com/index.cfm/AU/EN
Maxtor		www.maxtor.com
Microsoft	13 20 58	www.microsoft.com.au
Mitsubishi	1300 651 808	www.mitsubishi-electric.com.au
Netcomm	(02) 9424 2000	www.netcomm.cxom.au
Netgear	1300 361 254	www.netgear.com.au
Panasonic	1800 677 203	www.panasonic.com.au
Philips	1300 361 392	www.philips.com.au/
Pioneer	1300 666 383	www.pioneeraus.com.au/computer
Saitek	+61 2 9533 3055	support@hes.net
Samsung	1300 362 603	www.samsung.com.au
Seagate	1800 129 277	www.seagate.com
Sennheiser	1800 648 628	www.syntec.com.au
Sony	1300 226 429	www.sony.com.au
Swann	1300 138 324	www.swann.com.au
TP Link	1300 875 465	http://www.tplink.com.au/support/Support.asp
ViewSonic	1800 880 818	www.viewsonic.com.au
Western Digital		support.wdc.com
Xerox	1800 028 962	www.fujixerox.com.au